777jd Privacy Policy

1 Information We Collect

When you register, verify, fund, or use your 777jd account, we collect personal data across three broad categories: information you provide directly, information generated automatically through your use of the platform, and information received from third-party service providers.

1.1 Information You Provide Directly

The following data is collected at the point of account registration or during the Know Your Customer (KYC) verification process:

• Identity data: Full legal name, date of birth, and gender as recorded on your government-issued identification.
• Contact data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Verification documents: Copies of your National Identity Card (NID), passport, or other government-issued photographic ID, and proof of address where required.
• Payment method data: The name registered to your payment account (bKash, Nagad, Rocket, Upay), partial account identifiers, and transaction reference numbers. We do not store complete mobile banking PINs or full card numbers.
• Support communications: Records of any messages, complaints, or correspondence you submit to our support team via live chat or email.

1.2 Automatically Generated Data

When you access 777jd, our systems automatically record certain technical and behavioural data:

• IP address and approximate geographic location (country and city-level).
• Device type, operating system, browser version, and screen resolution.
• Session timestamps, pages visited, games played, bet amounts, and game session durations.
• Referral URL (the webpage you visited immediately before accessing 777jd, if applicable).
• Cookie identifiers and similar tracking technologies as described in Section 4.

1.3 Data from Third Parties

We may receive supplementary data from trusted third-party partners including our payment processing providers (for transaction confirmation and fraud screening), identity verification services (for KYC compliance), and game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi (for game session records and RNG audit logs). All third-party data sharing is governed by contractual data protection agreements.

2 How We Use Your Data

777jd processes personal data only for defined, legitimate purposes. The table below outlines the primary purposes for which your data is used and the legal basis on which each processing activity rests.

777jd will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your explicit consent. If you wish to withdraw consent for any optional processing activity (such as promotional communications), you may do so by contacting our support team via live chat.

3 Sharing Your Information

777jd does not sell, rent, or trade your personal data to any third party for marketing purposes. We share personal information only in the circumstances set out below, and only to the extent necessary for the stated purpose.

3.1 Service Providers and Technology Partners

We work with a carefully selected group of third-party service providers who support the operation of the 777jd platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard network operators), KYC and identity verification providers, cloud infrastructure and data hosting providers, cybersecurity and fraud detection services, and game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). All such providers are bound by contractual data processing agreements that require them to process your data only on our instructions and to maintain appropriate security standards.

3.2 Legal and Regulatory Disclosures

777jd may disclose personal data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or other legally binding process. In such cases, we will disclose only the minimum data required to comply with the legal obligation.

3.3 Business Transfers

In the event that 777jd undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy implications before it takes effect.

4 Cookies and Tracking Technologies

777jd uses cookies and similar technologies (including local storage and session tokens) to deliver a functional and personalised experience on our platform. A cookie is a small text file stored on your device by your web browser at the instruction of the website you are visiting.

4.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function correctly. These include session authentication tokens that keep you logged in, security cookies that prevent cross-site request forgery, and load-balancing cookies. These cannot be disabled without breaking platform functionality.
• Functional cookies: Remember your preferences such as language settings, game display options, and deposit limit settings across sessions.
• Analytics cookies: Collect anonymised data about how players navigate and use the platform. This helps us identify and resolve usability issues and improve overall platform performance.
• Responsible gaming cookies: Track session duration and activity patterns to support our responsible gaming monitoring obligations. These cookies are essential for player safety features.

4.2 Managing Your Cookie Preferences

You can manage, restrict, or delete cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, and set preferences on a per-site basis. Please note that disabling essential cookies may prevent you from logging in or using certain features of the 777jd platform. For instructions on managing cookies in your specific browser, refer to your browser's official documentation.

5 Data Security Measures

777jd implements a layered security framework to protect the personal data of all players. Our technical and organisational security measures include the following:

• Encryption in transit: All data transmitted between your device and the 777jd platform is protected using TLS 1.2 or higher. Our SSL certificate is maintained and renewed regularly.
• Encryption at rest: Sensitive personal data stored in our databases — including identity documents and payment references — is encrypted using AES-256 or equivalent standards.
• Access controls: Access to personal data within 777jd's internal systems is restricted to authorised personnel who require it to perform their job functions. All staff with data access are subject to confidentiality obligations.
• Intrusion detection: Our infrastructure is monitored continuously for unusual access patterns, potential breaches, and denial-of-service threats.
• Vulnerability management: Regular security assessments and penetration testing are conducted to identify and remediate vulnerabilities before they can be exploited.
• Data breach response: In the unlikely event of a personal data breach, 777jd will assess the breach within 24 hours, contain it as quickly as possible, and notify affected players without undue delay where the breach is likely to result in a high risk to their rights or interests.

While we take all reasonable technical precautions, no system connected to the internet is entirely immune to risk. You can contribute to your own account security by using a strong, unique password, enabling two-factor authentication where available, and never sharing your account credentials with anyone.

6 Data Retention

777jd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and responsible gaming obligations. The following retention periods apply as a general guide:

• Active account data: Retained for the duration of your account's active status plus an additional retention period following account closure.
• Transaction records: Financial transaction data, including deposit and withdrawal records, is retained for a minimum of five (5) years following the date of the transaction for anti-money-laundering compliance purposes.
• KYC verification documents: Identity documents submitted during the verification process are retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Support communications: Records of support interactions are retained for three (3) years to support complaint resolution and platform quality review.
• Session and game logs: Game play and bet history data is retained for two (2) years for dispute resolution and responsible gaming monitoring purposes.
• Self-exclusion records: If you self-exclude from 777jd, your exclusion record is retained indefinitely to prevent re-registration, even if you subsequently request account deletion.

Where personal data is no longer required for any legitimate purpose and no legal retention obligation applies, it is securely deleted or irreversibly anonymised.

7 Your Privacy Rights

As a 777jd player, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team via live chat or at [email protected], clearly identifying yourself and the specific right you wish to exercise. We will respond to all verified requests within thirty (30) days.

Please note that certain rights are subject to exceptions. For example, we cannot delete data that we are legally required to retain for anti-money-laundering or responsible gaming compliance purposes. We will explain any applicable exceptions clearly when responding to your request. Self-exclusion records are always retained regardless of erasure requests, as described in Section 6.

8 Changes to This Policy

777jd reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify active players by displaying a prominent notice on the platform and updating the "Last updated" date shown at the top of this page.

Your continued use of the 777jd platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you disagree with any update to this policy, you should cease using the platform and contact our support team to request account closure and data handling instructions.

Minor corrections such as typographical fixes, clarifications that do not change the substance of any provision, or formatting updates will not trigger a formal notification but will still be reflected in the updated "Last updated" date.